About SpotOn We're not just building restaurant tech, we're giving independent restaurants the tools to compete and win. From our award-winning point-of-sale to AI-powered profit tools, everything we do helps operators boost profit, work smarter, and keep their best people. And every solution is backed by real humans who actually give a sh*t about helping restaurants succeed. Named the #1 Restaurant POS by G2
(top-rated point-of-sale
(POS) for restaurants, bars, retail, and small businesses by Capterra users
We move fast, care hard, and fight for independent restaurant operators to do what they love, and love doing it. The Client Operations Specialist executes a wide range of account operations activities—from onboarding to maintenance—ensuring accuracy, timeliness, and compliance. This role drives quality and consistency across client accounts and contributes to process efficiency within the operations function.
Ensure all client account activities meet accuracy, compliance, and service standards.
Maintain precise records across systems such as Salesforce and internal databases.




Support quality control by reviewing records and identifying data anomalies.
Recommend process enhancements to improve workflow speed or data integrity.
Uphold departmental SOPs, SLAs, and compliance standards.
Deliver high-quality, accurate work and outcomes by consistently adhering to documented processes, including Standard Operating Procedures (SOPs), Service Level Agreements (SLAs), and checklists.
Review and verify outcomes before submission to maintain consistency and high-quality standards.
Proven knowledge of client account management and operational workflows.
Hands-on experience with Salesforce or comparable CRM platforms, Dealhub or comparable quoting software, and Netsuite.
Strong organizational, problem-solving, and data validation skills.
Education / Professional Training
Associate degree in Business Operations, Information Systems, or related fields preferred.
Fluent in Engl

📌 Manager, Pipeline Operations (Ciudad Juárez)
🏢 SPOTON
📍 Ciudad Juárez