At Instructure , we believe in the power of people to grow and succeed throughout their lives. Our goal is to amplify that power by creating intuitive products that simplify learning and personal development, facilitate meaningful relationships, and inspire people to go further in their education and careers. We do this by giving smart, creative, passionate people opportunities to create awesome. And that's where you come in: Technical Consultants are responsible for providing expert consultation about and technical configuration of our products; this role will support implementations of products for new and existing customers. The idóneo candidate for this position enjoys flexing their problem-solving skills, working with data pipelines, and writing basic code/scripting. This role requires adaptability, innovative thinking, and an affinity for technical concepts.
What you will do:
Work with internal resources and end users to determine technical requirements for authentication, SIS integration, etc.
Assess, evaluate,



and propose technical solutions according to customer needs and constraints
Provide technical consultation and assistance for internal resources and customers including best practices and opportunities for efficiency improvement
Pilot and test new middleware software designed to assist in transferring data between customer data source software and Canvas
Maintain solution ownership from planning to delivery
Ensure proper documentation is complete, current, and stored appropriately from task start to finish
Focus on clear and concise communication, both oral and written, to ensure proper expectations are set and comprehension of complex and technical topics is established
Build and maintain custom tools to increase workflow and productivity for the team
Minimize Instructure's exposure and risk as it applies to technical integrations and configurations
What you need to know/have: Bachelor's Degree in related field
2+ years experience in SaaS-based impleme

📌 Technical Consultant (Santa Catarina)
🏢 Instructure
📍 Santa Catarina