- Manage customer orders from receipt through shipment, including order entry and updates in Sage 100.
- Communicate with U.S. customers about order status, product availability, shipping dates, and delivery issues.
- Coordinate with production and warehouse staff to prepare and ship orders on time.
- Work with the U.S. logistics provider, carriers, and customs partners to coordinate shipments and required documentation.
- Help ensure orders meet customer requirements for labeling, packaging, pallet preparation, and delivery.
- Maintain accurate order and shipment records and follow up on inventory discrepancies or open issues.
- Support invoicing, purchase order processing, and routine transaction entry in coordination with the accounting team.

REQUIREMENTS
- 10 year experience / Prior supervisory experience/ Experience supporting multinational operations
- Experience with month-end walk and analysis and driver-based variance explantion.
- Bachelors degree in Accounting, Finance or related field
- Strong organizational skills, Experience with ERP
- MUST LIVE IN TIJUANA

📌 Customer Service (México)
🏢 Tacna Services
📍 México