Description Work From Anywhere in LATAM or the Philippines Work Schedule: EST | 9:00 AM – 6:00 PM (Monday–Friday, 40 hours/week)
An AI-powered sales platform serving the catering and events industry is looking for a Sales Operations Coordinator to own outbound campaign execution and client onboarding end to end. The company pairs a SaaS product with a productized outbound service, running cold email campaigns on behalf of restaurant and catering clients using AI agents and custom Claude-based workflows. It is founder-led, bootstrapped, and pre-scale — this is the fourth team member and the first operations hire, working directly with the co-founders.
Day-to-day, the role covers sourcing roughly 1,000 leads per week through AI-powered enrichment tooling, building and populating outbound sequences, responding to 5–15 inbound prospect replies daily within a 30-minute window, introducing warm leads to clients, standing up email infrastructure for new accounts, and monitoring deliverability.



Success means removing 10+ hours per week of manual campaign work from the founders' plate while keeping every active campaign fully populated and every reply answered.
Requirements
Must-Have 2–5 years in sales operations, revenue operations, outbound campaign operations, or go-to-market operations at a B2B SaaS company, early-stage startup, or outbound agency Hands-on use of AI tooling beyond chat interfaces — Claude Code, Cowork, or Codex — including connecting systems via APIs and Model Context Protocol (MCP) Demonstrated ownership of B2B lead sourcing and enrichment at volume using Clay, Apollo, Deepline, ZoomInfo, or equivalent platforms Experience running cold email campaigns on a dedicated outbound platform (Instantly, Email Bison, Lemlist, or Smartlead), including sequence build and reply management Experience setting up outbound email infrastructure: domain purchasing, inbox provisioning through resellers, and monitoring inbox delivery rates End-to-end process ownership as a

📌 Remote Sales Operations Coordinator for Software Company (Xico)
🏢 Pearl
📍 Xico