Company Description
As a Customer Success Insights Junior, you will be responsible for providing customer service. Your main objective will be to build trust with customers in terms of the quality of the information received. This through timely communication of changes, coverage analysis, methodological explanations and identification and monitoring of potential quality problems.
Job Description
Continuous communication with the client for application of changes Coverage analysis, interpretation of results, presentation with client and follow-up to actions triggered by said analysis. Client Inquiries management: filtering, registration, monitoring, review, communication. Client Order Management for feasibilities: filtering, registration, monitoring, review, communication. Provide training to clients on NielsenIQ methodologies and variable calculation. Promotion of the use of technology.
Qualifications
About you A person with information analysis skills focused on problem solving and understanding the scope and limitations of NielsenIQ methodologies.



Knowing how to prioritize and size problems is key to success. Requirements Education: Degree in studies such as Marketing, Engineering, Actuary or related. Desirable experience in companies related to market research, Retailers or Manufacturers of mass consumption, can be in the form of professional practices or internship programs. Necessary skills: analysis and numerical ease, effective communication, creativity, organization and prioritization, taste for customer relations.
Additional Information
Our Benefits Versátil working environment Volunteer time off LinkedIn Learning Employee-Assistance-Program (EAP) NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including résumé screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows. These tools are intended to improve effici

📌 Customer Success Insights Junior (Cuauhtémoc)
🏢 Nielseniq
📍 Cuauhtémoc