About SpotOn We're not just building restaurant tech, we're giving independent restaurants the tools to compete and win. From our award-winning point-of-sale to AI-powered profit tools, everything we do helps operators boost profit, work smarter, and keep their best people. And every solution is backed by real humans who actually give a sh*t about helping restaurants succeed. Named the #1 Restaurant POS by G2
(Summer 2026), based on ratings from real users
top-rated point-of-sale
(POS) for restaurants, bars, retail, and small businesses by Capterra users
We move fast, care hard, and fight for independent restaurant operators to do what they love, and love doing it. This role requires a high level of project management, stakeholder coordination, and technical expertise to drive efficiency and ensure client satisfaction. Your success will be measured by key performance indicators, including time-to-install, activation rates, and overall client experience (NPS/CSAT).
Partner with Success and Support teams to ensure smooth post-installation transitions and long-term client adoption.




Conduct detailed configuration calls, aligning system setup with complex multi-location operations and client workflows.
Ensure technical components are thoroughly tested and validated to minimize go-live risks.
Maintain comprehensive documentation in CRM and project management tools for team visibility.
Develop and refine onboarding playbooks, using data and client feedback to enhance processes.
Analyze onboarding performance trends to identify operational efficiencies and improve client outcomes.
Lead internal training and contribute to knowledge-sharing initiatives to strengthen team capabilities.
Deliver high-quality, accurate work and outcomes by consistently adhering to documented processes, including Standard Operating Procedures (SOPs), Service Level Agreements (SLAs), and checklists.
Review and verify outcomes before submission to maintain consistency and high-quality standards.
Exc

📌 Phone specialist/marketing (Tláhuac)
🏢 SPOTON
📍 Tláhuac