Responsibilities
At TikTok, our General Business Solutions (GBS) team plays a key role in generating revenue by promoting our advertising solutions, onboarding new clients, driving ad campaigns, and more. As the TikTok community grows at an unprecedented speed around the world, our GBS team leads groundbreaking projects that are changing the landscape of the advertising industry in real time.

About the role:

The Account Manager (what we call Client Solutions Manager (CSM)) will work closely with the sales team to provide support and expertise in meeting client objectives and providing best in class customer service to both internal and external clients. The CSM will be responsible for negotiating and optimizing complex opportunities and use data and analytics to build a consultative solution for our clients. They will establish and strengthen key client relationships with a focus on driving revenue, advertiser education & advertiser satisfaction. Success in this position requires a great focus on client service, ability to thrive in an ever-changing work environment,



and provide custom solutions for advertisers leveraging our unique suite of ad products.

Responsibilities
- Manage and grow client relationships with advertisers. This includes conducting regular business reviews and taking a consultative, seller approach to increase client investments, in collaboration with the Sales Team.
- Build trusted relationships with clients through world class service, as well as identifying and proactively recommending custom solutions and new market opportunities.
- Maintain up-to-date knowledge of TikTok features and trends, and serve as an external product expert, educating clients on new and existing TikTok ad solutions and advising on best practices to drive optimal performance and groundbreaking campaigns.
- Work closely with Technical Account Managers to organize, monitor and analyze campaign performance.
- Make proactive and data-driven recommendations to optimize ad

📌 Client Solutions Manager, Key-Accounts (Ciudad de México)
🏢 Tiktok
📍 Ciudad de México