For the first time ever, safety, operations and finance teams can manage their drivers, vehicles, equipment, and fleet related spend in a single system. Motive serves nearly 100,000 customers – from Fortune 500 enterprises to small businesses – across a wide range of industries, including transportation and logistics, construction, energy, field service, manufacturing, agriculture, food and beverage, retail, and the public sector.
About the Role: The Implementation Consultant will own end-to-end onboarding for lower-segment accounts, ensuring rapid, repeatable deployments that drive time-to-value and product adoption.
Based in Mexico, this role supports a portfolio of SMB, CMRL and MM customers, delivering standardized implementation plans, training, and configuration guidance remotely. You'll partner closely with Support, Sales, and Customer Success to reduce deployment friction, improve activation rates, and ensure customers achieve measurable outcomes aligned to Motive's best practices. Success in this role is measured by on-time go-lives, activation and adoption KPIs,



implementation CSAT, and handoff quality to post-implementation teams.
Own a structured onboarding journey for lower-segment accounts, including discovery, configuration, training, and go-live confirmation.
Deliver Spanish-language enablement (live sessions and recorded modules) covering product setup, workflows, and troubleshooting.
Track and report implementation KPIs (milestone completion, activation, user engagement) and document project artifacts for handoff.
Run multi-customer cohorts when appropriate to increase throughput while maintaining quality and customer satisfaction.
English proficiency required for internal collaboration.
Experience executing standardized, remote implementations with clear timelines and measurable outcomes.
Strong project management skills: planning, prioritization, stakeholder communication, and risk management.
Technical aptitude to guide configuration, troublesho

📌 Remote Implementation Specialist (Puerto Vallarta)
🏢 Motive
📍 Puerto Vallarta