21 sep
|
Owner.com
|
Morelia
About Owner Owner is the AI-native system local business owners use to succeed, starting with restaurants. It powers everything from the restaurant's website, online ordering, CRM, POS, and more.
Product philosophy Most small business software makes owners do the work to get what they want: sales growth and profit growth. We're starting by helping independent restaurants succeed online.
But it's not just restaurants that need our help. Most local businesses are struggling with these same problems. Huge technology corporations are taking their customers, bleeding their profits, and making it hard for them to survive.
Once we nail the solution for restaurants – we'll scale it into every other local business type.
In the future we envision, tens of millions of local business owners will use our technology to succeed in the digital age.
Since 2020, we've generated tens of millions in revenue and processed over a billion dollars of online orders. More importantly, we've helped over 20,000 restaurant owners, and saved them nearly $200 million in fees.
We've got top talent from the most successful companies in SMB software, including: Shopify, HubSpot, DoorDash, ServiceTitan, Rappi, Faire and Stripe.
Owner is a remote-first, general company headquartered in San Francisco, with a sales hub in Toronto. For a few of our roles we prioritize in-person collaboration at one of our office locations. As a Customer Support Representative, you are often the first human connection a restaurant owner or guest has with Owner. You bring a hospitality-driven, empathetic tone to every interaction—especially when customers are stressed, frustrated, or unsure—so they feel respected, supported, and cared for.
We're looking for someone who is fluent in both Spanish and English (C1/C2) and can deliver calm, empathetic, and precise support in both languages. This is a performance-driven environment where quality, accountability, and judgment matter deeply. You'll be trusted with complex situation
📌 Customer Care Specialist In Office (Morelia)
🏢 Owner.com
📍 Morelia