Through PayJoy's point-of-sale financing and card offerings, customers gain access to a modern quality of life.
Through our cutting-edge machine learning, data science, and anti-fraud AI, we have served over 18 million customers as of 2025 while achieving solid profitability for sustainable growth.
This role The Senior Manager, Sales Operations will be responsible for building PayJoy's global sales force operating model, the processes, and measurement that make our sales teams more effective across every market. This is an enabling role, not just a reporting one: the mandate is to proactively design and roll out the systems that help the sales force sell better, and to standardize how we measure and manage its efficiency so every market is compared on the same basis.
This role owns the operating model end to end, first defining how we measure rep efficiency, then giving country teams the tools and processes to act on it, and partnering with Country Managers on the management decisions that follow. Build and own PayJoy's global sales force operating model, the processes,



and measurement standards that enable sales teams to perform better across every market.
Define and roll out a general standard for measuring sales force efficiency, so every market is compared on the same basis (e.g. cost per sale, cost per marginal sale, a low-performer metric, forecasting accuracy, and growth relative to market penetration).
Design and scale enablement programs for the sales force, such as the current SDR initiative, and identify the next set of high-impact programs to build globally.
Support the management layer, target attainment tracking and commission management (managing against targets, not setting them), so leaders can clearly see who is performing and who is not.
Partner with Country Managers to turn the identification of a problem into executed initiatives, translating analysis into concrete actions on the ground.
Set the direction for the sales operating model roadmap and

📌 Sales and Operations Senior Manager (Tláhuac)
🏢 Payjoy
📍 Tláhuac