Samsara (NYSE: IOT) is the pioneer of the Connected OperationsTM Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our integral economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale.
Working at Samsara means you'll help define the future of physical operations and be on a team that's shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, and Equipment Monitoring. As part of a recently public company, you'll have the autonomy and support to make an impact as we build for the long term.
Samsara is looking for growth-minded,



results-driven Customer Support Specialists with strong organizational skills and a high focus on customer service. The goal of the Customer Support Specialist is to help support Samsara's rapidly growing service solutions and provide an exceptional customer experience.
We work with a wide range of industrial companies ranging from commercial transportation to oil and gas companies, to large-scale food producers; The ideal candidate has experience in a customer support role in a multi-channel contact center environment. You will be assisting customers in troubleshooting account issues, providing account documentation, and assisting with escalations, via phone, chat, and email.
This is a remote position open to candidates based in Mexico City and Metropolitan area. Relocation assistance will not be provided for this role.
The vision we have to digitize large sectors of the global economy requires your full focus and best

📌 Customer Service Assistant (Ciudad Apodaca)
🏢 Samsara
📍 Ciudad Apodaca