Former Auditor - Customer Success Manager - LATAM (Mexico City) As a Customer Success Manager (with Audit Background) at DataSnipper, you own the success of a portfolio of accounts - and you bring something additional to the role: direct experience in audit. You manage onboarding, QBRs, health monitoring, and renewals with predictability and follow-through and you do it in a language audit professionals trust.
is a $1B, bootstrapped unicorn with 600,000+ users across 180+ countries, already embedded in the daily workflows of top audit and accounting firms. Excel Agent
— Our AI operates inside Excel, with access to real documents and audit evidence — meaning it doesn't just generate answers,
Serve as a trusted partner to Audit Managers, Senior Auditors, and engagement team leads in the LATAM market. You are someone who understands customer workflows, their quality standards, and their firm's operating model. Conduct stakeholder conversations and engagements in Spanish where required.




Run onboarding and training sessions that are grounded in how audit teams actually work - mapping DataSnipper features to real engagement tasks, sample testing approaches, and evidence management requirements.
Use product data, stakeholder signals, and your understanding of audit operating rhythms to monitor portfolio health. Create success plans that connect DataSnipper capabilities to audit-specific outcomes: engagement efficiency, sample coverage, review cycle speed, and quality compliance. Articulate the business impact DataSnipper delivers using metrics and framing that carry weight with audit professionals - time saved per engagement, risk reduction, quality improvement. Support Expansion Using Domain Knowledge:
Identify expansion signals within your portfolio and use your understanding of firm structure such as service lines, team hierarchies, engagement types to surface credible growth opportunities. Support Sales in building ROI cases that resonate with audit leadership.
Maintai

📌 CSM (Customer Success Manager) (Hermosillo)
🏢 Datasnipper
📍 Hermosillo