At Housecall Pro, we show up to work every day to make a difference for real people: the home service professionals that support America's 100 million homes. While our headquarters are based in Denver, Colorado, our team spans the globe, with teammates across Brazil, Poland, the Philippines, Mexico, and beyond. We care deeply about our customers and foster a culture where our company, people and Pros grow and succeed together—no matter where they're based. Paid holidays and flexible, take-it-as-you-need-it scheduled time off
Improve our Pros opportunities by leveraging qualitative and quantitative analysis
Develop processes that distinguish our brand by exceeding customer expectations in support delivery
1-3+ years experience in full-time customer success, implementation or sales
Bachelor's degree or equivalent experience in a related field
Ability to work the scheduled shifts: Monday - Friday 11am-8pm PST
Advanced English proficiency
Experience using AI tools to increase quality and efficiency of work




The specific hourly rate for the successful candidate will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. This role is also eligible to participate in Housecall Pro's the following benefits: health care insurance (medical, dental, vision, disability), employee assistance program, 401(K), adaptable time off, paid parental leave, tech reimbursement, and other company benefits. Housecall Pro's brand portfolio includes Business Coaching by Housecall Pro, a business coaching solution for home services businesses. Our brands are united by a singular mission to champion our Pros to success.
We are an equal opportunity employer and do not discriminate on the basis of gender, race, religion, national origin, ethnicity, disability, gender identity/expression, sexual orientation, veteran or military status, or any other category protected under the law.
LI-Remote

📌 Remote Account Management Specialists (Metepec)
🏢 Housecall Pro
📍 Metepec