21 sep
|
Pyramid Consulting
|
Nuevo León
21 sep
Pyramid Consulting
Nuevo León
? About the Role
?Provide full customer support regarding any concern or request
?Probing to understand the root cause of the dissatisfaction to provide a tailored solution
?Remaining calm and patient with irate or emotional customers, turning negative experiences into positive ones
?Converting detractors into promoters
✅ Requirements
? Advanced English Skills/B2+
? High School Diploma
? 1 year of call center experience
? Computer & Typing Skills
⏱ Extraordinary communication skills, both written and oral, active listener. No fear on the phone and excellent written communication for crafting strategic outreach.
📌 Customer Care Executive (Nuevo León)
🏢 Pyramid Consulting
📍 Nuevo León