21 sep
|
Tpi Composites
|
Ciudad de México
21 sep
Tpi Composites
Ciudad de México
TPI Composites is seeking a Service Desk Manager to lead a matrix IT support team and oversee ServiceNow ITSM processes, incident triage, and asset lifecycle management.
You will drive continuous improvement, develop dashboards, manage SLAs, and partner with IT leadership to align service delivery with business needs.
The role requires 8+ years in IT service desk or technical support, 6+ years leadership, and a Bachelor's degree in IT/CS or related field.
📌 Service Desk Leader | ServiceNow (Ciudad de México)
🏢 Tpi Composites
📍 Ciudad de México