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We are currently seeking a Part -TimHelpdesk Associate (Part -Time) to join our team in Guadalajara, Jalisco (MX-JAL), Mexico (MX).

We are currently seeking a Part -TimHelpdesk Associate (Part -Time) to join our team in Guadalajara, Jalisco (MX-JAL), Mexico (MX).

External Job Desc Header.

We are currently seeking a Part -TimHelpdesk Associate (Part -Time) to join our team in Guadalajara, Jalisco (MX-JAL), Mexico (MX).

We are currently seeking a Part -TimHelpdesk Associate (Part -Time) to join our team in Guadalajara, Jalisco (MX-JAL), Mexico (MX).

NTT DATA, Inc. currently seeks a Help Desk Associate - Part Time - to join our team in Guadalajara .

Location: Guadalajara, Jalisco. Mexico.

If you have previous experience as a customer service consultant, help desk associate or a similar position this could be a new steep in you personal development.

Requirements:
- Availability to work 22.5 hours per week
- Advanced English
- Liking to work in IT Environment

We Offer:
- Competitive salary
- 30 days of Christmas bonus
- 10 days of vacations




- 50% Vacation bonus
- 5 personal days per year
- Medical insurance (You and your family)
- Life insurance
- Dental Insurance
- Discounts with selected Optics
- Opportunity to grow in the company

Activities
- General L1 support for hardware and MS Office packages
- Advance technical support for in-house applications and developments
- Answer technical support calls providing and escalating to other support groups
- Provide support based on email generated requests or reports
- Document troubleshooting steps and detailed description of the customer incidents and requests
- Applies diagnostic techniques to identify problems, investigate causes and recommend solutions to correct failures

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About NTT DATA Services

NTT DATA Services is a general business and IT services provider specializing in digital, cloud and automation across a comprehensive portfolio of consulting, app

📌 Part -TimHelpdesk Associate (Part -Time) (Centro)
🏢 NTT America
📍 Centro