PLEASE READ CAREFULLY BEFORE APPLYING Job Title: SDR (Sales Development Representative) / Client Success Associate
Industry: B2B eCommerce, Custom Printing, Signage & Trade Show Display Solutions
Fully remote
Type: Independent Contractor Agreement Permanent
Language Requirement: Must have English & Spanish C1/C2+ or Native
Equipment: Must have your own laptop, office setting+ high-speed internet
Ongoing professional & leadership development and training
✓ POSITION SUMMARY – SDR (Sales Development Representative) / Client Success Associate
- This is a long-term development position. You will work in a very fast-paced global environment and interact with US clients, US and integral teams daily.
- This position requires native-level of reading, written and spoken English communication skills. As a virtual Client Success Associate, you will be one of the first friendly voices a customer encounters. You will respond to inbound inquiries, understand client needs, recommend solutions, capture and qualify leads, follow up on quotes and opportunities,



and work with the team to convert leads into orders.

As you progress into the SDR role, you will take greater ownership of revenue-generating activities, including account-based and outbound prospecting, lead qualification, generating SQLs, booking and hosting sales meetings, developing opportunities, overcoming objections, and successfully closing deals with team support.
PRIMARY RESPONSIBILITIES – Stage 1 (Client Success Associate)
- Call, Email First-Response & Live Chat Support ▪ Following the company SOPs, monitor and respond to incoming website chats, emails and calls promptly and professionally, ▪ Answer general product, shipping, and order-status questions, and provide a warm, helpful first point of contact. ▪ Client Success, Inbound Sales & Lead Qualification ▪ Qualify inbound opportunities by gathering key information including contact details, product needs, quantities, timeline, budget, and purchasing potential. ▪ Se

📌 SDR (Sales Development Representative) / Client Success Associate (Ciudad de México)
🏢 General Staffing
📍 Ciudad de México