Job Description
We are seeking an experienced SAP Global Trade Services (GTS) Consultant to provide Application Management Services (AMS) support for SAP S/4HANA and SAP GTS environments. The consultant will be responsible for supporting general trade compliance processes, customs management, export/import controls, sanctioned party screening, preference management, and integration between SAP GTS and SAP S/4HANA.
The role involves incident resolution, enhancements, business process support, compliance monitoring, and ensuring seamless operations within a global support model while meeting SLA and regulatory requirements.
Key Responsibilities
AMS Support & Operations
- Provide L2/L3 production support for SAP GTS processes and integrations.
- Monitor and support daily business operations related to international trade compliance and customs management.
- Resolve incidents, service requests, and production issues within agreed SLAs.
- Perform root cause analysis (RCA) and implement preventive solutions.
- Support month-end, quarter-end,



and year-end business-critical activities.

SAP GTS Functional Support
Support and maintain the following SAP GTS processes:
Compliance Management
- Sanctioned Party List (SPL) Screening
- Embargo Checks
- Export Control Classification
- License Determination and Management
- Legal Control Processing

Customs Management
- Export Declaration Processing
- Import Declaration Processing
- Customs Duty Management
- Bonded Warehouse Processes
- Customs Communication Interfaces

Integration & Technical Support
- Support integration between SAP GTS and SAP S/4HANA/ECC.
- Monitor IDOCs, RFCs, BAPIs, and middleware interfaces.
- Coordinate with PI/PO, CPI, Basis, Security, and Functional teams for issue resolution.
- Troubleshoot master data and transactional data replication issues.
- Support interface testing and deployment activities

📌 SAP Global Trade Services (Ciudad de México)
🏢 Pyramid Consulting
📍 Ciudad de México