Sales Operations & GoHighLevel Specialist

CRM Ownership, Order Coordination & Customer Success | Architectural & Building Materials
Schedule: 9:00 AM–6:00 PM EST, Monday–Friday

Overview
We're looking for an exceptional CRM & Sales Operations Specialist to join our client's team. This is a high-ownership role built around three core responsibilities: acting as the primary owner of the CRM (GoHighLevel), coordinating every order from close to delivery and installation, and supporting outreach campaigns focused on customer service and customer success.
The adecuado candidate is an expert-level GoHighLevel operator who is highly organized, reliable under pressure, and comfortable owning a process from start to finish without needing to be told what's next.

About Our Client
Our client is a Miami-based supplier of patented decorative plaster and resin-bound stone systems, a modern alternative to traditional plaster and tile. Their proprietary anti-crack memory resin technology, launched in 2018, delivers a high-end finish for both new construction and no-demolition remodels.



With operations centered in Miami and New York, they serve a nationwide base of residential and commercial clients, retail partners, and installers in a segment of the architectural surfaces industry projected to grow 8 to 14% annually.

To be considered for this role you must submit your resume in English

Responsibilities
CRM Ownership
- Act as the primary owner and administrator of GoHighLevel (GHL), with full command of pipelines, tags, and automations.
- Run regular audits using AI tools to confirm that every lead, tag, and pipeline stage in the CRM is accurate and up to date.
- Assign incoming leads to the appropriate sales rep and confirm the handoff was completed.
- Flag and resolve CRM data issues before they affect the sales team.

Order & Delivery Coordination
- Once a sales rep closes a deal or a client places an order on the website, take ownership of coordinating fulfillment from end to

📌 Sales Operations (México)
🏢 Noctidia Talent
📍 México