Who We Are For almost a decade, Arrive Logistics has delivered incredible service throughout the U.with a commitment to servicing our customers and exceeding expectations. and Canada, we've expanded our service offering to include cross-border service. Cross-border shipping logistics has a lot of complexities, multiple parties, multiple languages, and a border separating the pickup and delivery. We're committed to providing employees with a meaningful work experience and have established an award-winning culture that supports personal and career development in a fun, casual and collaborative environment. Who We Want While still performing foundational and MX cross-border and intermediate ops tasks, the Account Representative will focus on delivering value to our customers by managing accessorials, awarded lanes, offer management and strive for increasing committed capacity and delivering Operational Excellence through KPI management. You will work with management and your team to facilitate internal QBRs reviewing customer performance, identify opportunities for improvement,



and collaborate on how to improve the customer experience. Obtain pickup and delivery appointments from the shippers and consignees within your customer's network and maintain accurate data entry with building loads for our customer account(s) Deliver effective and timely communication with Carrier reps and customer contacts when rescheduling pickups, deliveries, and while obtaining accurate tracking updates Effectively manage accessorials by working closely with carrier partners to submit to our customers in a timely manner Monitor customer awards and have proactive conversations with sales and customer if we are seeing volumes different from what we were awarded Ensure account is operating at a healthy profitability level and take action to improve or correct where necessary Work with carrier counterparts to identify lanes that are consistent within your customer's network to secure committed

📌 Account Representative (México)
🏢 Arrive Logistics
📍 México