JLL empowers you to shape a brighter way.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

The position will be primarily responsible managing first line soft services to the site(s) including reception, mail operations with the objective to drive a high-end customer service experience to fulfill our Client’s internal and external customers, visitors and/or third-party vendors.

Overall, the role will be accountable for a variety of specific and/or specialized activities including but not limited to: the site supplies inventory control and management, support administrative tasks associated to Facilities Services,



Front desk scope of work, business center and mail services as well as building inspections/work orders.

Roles & Responsibilities
- Address and fulfill Client associates’ inquiries in a polite and timely manner.
- Lead and coordinate the reception and business center teams and closely work with the FM team to drive events requirements related to spaces set up.
- Manage and maintain regular contact and meetings with relevant vendors - to report on issues, recommendations and cost estimates.
- Support weekly and monthly building inspections in alignment with the Site FM.
- Support work orders resolution – interfacing with internal customers to promptly fulfill their requirements per applicable service level agreements
- Support Travel/Visitors while interfacing with the local FM team and Organization Units to gathering and communicating up to date information to the reception and business cen

📌 Bilingual Receptionist (Miguel Hidalgo)
🏢 Jll
📍 Miguel Hidalgo