Description
You Lead the Way. We’ve Got Your Back.
At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly redefining what’s possible — and we’re proud to back each other every step of the way. When you join #TeamAmex, you become part of a diverse community of over 60,000 colleagues, all with a common goal to deliver an exceptional customer experience every day.
American Express Credit and Fraud Risk (CFR) leads end-to-end credit risk management of our consumer and commercial businesses. This entails developing and implementing strategies across customer life cycle - targeting, underwriting, credit limit management, ongoing customer management and collection activities to deliver profitable business growth without adverse surprises while providing an outstanding customer experience.




We use cutting edge analytical techniques to generate insights from data to drive optimal decisions that balance growth with acceptable risks. The team works in close partnership with cross-functional teams across geographies and interacts extensively with external entities such as credit bureaus, new data providers and start-ups to develop and implement products and strategies.

Responsibilities
- Own end-to-end underwriting strategies for new accounts in Mexico to profitably grow the consumer and commercial businesses while controlling net loss provision.
- Collaborate with and influence business partners to enhance the value proposition, improve customer experience, and strengthen adherence to regulatory and compliance requirements.
- Effectively interact and collaborate with colleagues from the central Risk Management organization, as well as Operations and Marketing teams, to develop, improve, and implement credit strategies and proce

📌 Director Credit Risk Management (Ciudad de México)
🏢 American Express
📍 Ciudad de México