About the Role
Johnson Controls is seeking a highly motivated and detail-oriented Travel Lead Analyst to directly support the Travel, Credit Card and Meetings Event Integral Category Managers, in driving operational excellence and data-led decision-making across our corporate travel program. This role blends travel program operations with analytics, helping drive smarter decision-making through data and managing internal and external relationships. You will work closely with our Travel Management Company (TMC) with a strong focus on performance insights, compliance, travel analytics and program reporting. The ideal candidate brings a balance of business intelligence skills, operational rigor, and stakeholder fluency — serving as a key partner to our preferred travel suppliers, and internal stakeholders across procurement, finance, and compliance

Key Responsibilities
Operational Execution & Stakeholder Engagement
- Serve as a first-line escalation contact for complex booking or travel issues.
- Manage and respond to the generic travel Q&A; inbox




- Liaise with our TMC and SAP Concur administrators to resolve traveler concerns and ensure service levels are met.
- Partner with AP, Compliance, and regional teams to align reporting, resolve escalations, and support audit readiness.
- Maintain internal content libraries (e.g., preferred supplier lists, travel program guides, policy training)
- Manage suppliers and support category manager with strategic sourcing implementation
- Support Business Continuity Plans (BCP) by deploying actions such as Financial Assessments, Sustainability Surveys, ensuring contracts are executed, among others.
- Other procurement duties as assigned.

Reporting & Analytics
- Analyze travel and expense trends, policy compliance, and supplier performance to identify savings opportunities and risk areas.
- Deliver monthly reporting packages and insights
- Support quarterly business reviews and ad-hoc requests with data visualizations and key takeaway

📌 Travel Lead Analyst (San Pedro Garza García)
🏢 Johnson Controls
📍 San Pedro Garza García