Position Purpose Gather, analyze, and document
business requirements for internal customers. Ensure technology
solutions align with business needs, strategic goals, and end-user
expectations. Design, document, test, and leverage solutions that
improve business outcomes, simplify workflows, increase adoption,
and enhance the overall user experience. Major Tasks,
Responsibilities, and Key Accountabilities · Interface with
business stakeholders, end users, and IT infrastructure teams to
define, gather, and document business processes and needs, and
translate them into detailed functional specifications for
development. · Perform business systems and process analysis of
existing systems and workflows. Conduct interviews and
requirements-gathering workshops and ensure sign-off of required
artifacts. · Coordinate requirements for new and existing
applications. Gather and document software, installation, and
configuration processes. · Assist in testing, training plan
development, user training, production support, and user
documentation, including web manuals, reference guides,



process
documents, and related materials. · Participate in the QA process,
identify test cases, explain complex processes, and support
development of test plans. · Develop detailed business cases, ROI
calculations, value definitions, cost assessments, benefit
statements, and risk analyses. · Coordinate project tasks and
project lifecycle phases for small to mid-size projects, including
requirements, documentation, process flows, and related
deliverables, to meet business goals and requirements. · Coordinate
communication with clients and stakeholders and help prioritize
delivery of IT services. · Conduct root-cause analysis using
knowledge of applications, interfaces, and technology to support
defect resolution. · Assist with scope definition and
implementation of solutions. User Experience Leadership and
Continuous Improvement This position is expected to serve as an
active owner and champion for u

📌 UX Business Systems Analyst (México)
🏢 Valce Talent Solutions
📍 México