About the RoleWe are looking for someone to join our Operations team who not only understands the importance of providing exceptional service but is also interested in technology and AI.
This role is idóneo for someone who enjoys combining their customer service skills with techniques to build artificial intelligence assistants for our clients.ResponsibilitiesCarry out the onboarding of new accounts received by the teamFollow up with productive clients to explore new use cases, communicate new functionalities, and assist them with the growth of their business through our toolProvide technical support to clients on the AI builtRequirementsProven experience in Customer Experience roles or technical supportAbility to analyze data and use it in making customer-oriented decisionsPractical experience in creating and managing JSONsKnowledge of process automation,



preferably with experience using ZapierAbility to work in a team and adapt to dynamic and changing environmentsStrong passion for technology, innovation, and artificial intelligenceExcellent verbal and written communication skillsBenefitsLanguage Classes: Access to language classes (English, Portuguese, Spanish) to enhance communication skills.OpenAI Premium License: Complimentary access to an OpenAI premium license for personal or professional use.Paid Time Off: Enjoy 25 days/year of paid vacations and holidays to recharge and maintain a healthy work-life balance.Soft Hybrid Work: We meet 3 days/month in our Co Work offices, the rest of the time you can work remotely from wherever you like!
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📌 Ai Operations Executive (Overnight Shift) (Xico)
🏢 Darwin Ai
📍 Xico