Required Skills & Qualifications: "Proven experience leading QA activities for system implementations, preferably in logistics, parcel, transportation, customs, or Brokerage-related environments. Strong understanding of Mexico Brokerage operations, customs processes, parcel clearance flows, regulatory requirements, and operational dependencies. Experience working as a liaison between business users, technical teams, vendors, and project stakeholders. Strong ability to translate business requirements into functional specifications, test scenarios, and validation criteria. Experience coordinating QA teams, assigning testing activities, reviewing test evidence, and following up on defect resolution. Strong knowledge of QA methodologies, defect management, test case design, UAT support, regression testing, and release validation. Experience using project tracking, QA, or defect management tools such as Jira, Azure DevOps, ServiceNow, HP ALM, or similar. Strong communication, stakeholder management, documentation, and follow-up skills. Ability to manage multiple priorities, dependencies,



risks, and escalations in an implementation environment. English and Spanish communication skills preferred, especially for vendor, business, and technical coordination." Responsibilities: "Lead the QA and implementation support activities for the SLAMNET-Parcel rollout in Mexico, ensuring alignment between business requirements, technical implementation, vendor deliverables, and operational readiness. Act as the main coordination point between the SLAMNET vendor, the client technical team, Brokerage business stakeholders, and QA resources. Track implementation progress, open items, defects, functional gaps, dependencies, risks, and required decisions throughout the implementation lifecycle. Translate Brokerage business needs and operational requirements into clear functional and technical requirements for the vendor and technical teams. Review, prioritize, and coordinate change requests

📌 Lead QA Analyst (Guadalajara)
🏢 Valce Talent Solutions
📍 Guadalajara