Neostella is seeking a Tier I Product Support Specialist to join our team in a fast-growing environment. You will be the first point of contact for product support, triaging issues, and ensuring prompt, quality customer service across multiple clients and internal teams.
Adecuado candidates are self-motivated, investigative, with strong English skills (B2+), and capable of adapting to evolving processes. Experience with Filevine, Zendesk, and Jira is a plus, as are cloud monitoring tools.
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📌 Tier I Product Support Specialist - Empower Teams (Jalisco)
🏢 Neostella
📍 Jalisco
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