FedEx Express México in Mexico City is seeking an Employee Solutions Representative Senior to handle online and telephone inquiries, perform back-office functions, and mentor junior staff.
The role emphasizes accurate data entry and process support for US-based employees.
The position requires a high school diploma (bachelor's preferred), English proficiency (TOEIC 750), and at least four years in customer service or payroll/HR support.
Adaptable, fast-paced environment with growth opportunities.
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