Lead UX Designer - Financial Services

Mexico (CDMX or Guadalajara) | Hybrid

We are:

Wizeline

is a global AI-native technology solutions provider that develops cutting-edge, AI-powered digital products and platforms. We partner with clients to leverage data and AI, accelerating market entry and driving business transformation. As a global community of innovators, we foster a culture of growth, collaboration, and impact.

With the right people and the right ideas, there’s no limit to what we can achieve.

Are you a fit?

Sounds awesome, right? Now, let’s make sure you’re a good fit for the role.

We are looking for an

Experience Designer (XD)

to join our team and help craft

end-to-end, omni-channel experiences

for B2B2C financial services products. In this role, you will collaborate with cross-functional teams to design user-centered journeys that drive engagement, trust, and measurable business outcomes.

You’ll bring a strong mix of

design craft, systems thinking, and business acumen , along with the ability to navigate complex stakeholder environments and translate insights into impactful experiences.

Key Responsibilities

Lead the design of

end-to-end digital experiences

across multiple platforms, aligning user needs with business goals.

Apply

human-centered design methodologies

to frame problems, co-create solutions, and deliver value across touchpoints.

Create UX deliverables such as

site maps, user flows, journey maps, wireframes, and interactive prototypes .

Translate

user insights, research, and behavioral data

into actionable design strategies aligned with KPIs.

Conduct

competitive analysis,



stakeholder interviews, and research activities

to inform design decisions.

Collaborate with cross-functional teams including

product, engineering, content, legal, and compliance .

Ensure designs meet

accessibility standards (ADA)

and regulatory requirements.

Use tools like

Figma and Adobe Creative Suite

to design, prototype, and iterate efficiently.

Facilitate

design workshops, critiques, and collaborative sessions

to drive alignment and innovation.

Contribute to the evolution of

design systems, best practices, and AI-enabled UX approaches .

Mentor and guide other designers, fostering a culture of

continuous improvement and high-quality design .

Must-have Skills

7+ years of experience

designing user-centered digital products and experiences.

Advanced English level (C1+) , with excellent communication skills:

Comfortable presenting in English

Able to handle complex conversations and stakeholder interactions

Strong ability to clearly articulate design decisions and rationale

Strong portfolio (mandatory)

demonstrating:

End-to-end UX design work

Business impact and customer growth

Structured thinking and problem-solving approach

Core Capabilities

Strong expertise in

UX design, interaction design, and systems thinking .





Proven ability to balance

creativity with business strategy and product thinking .

Advanced skills in

wireframing, prototyping, and storytelling .

Experience working in

financial services or regulated environments .

Ability to collaborate across

cross-functional and distributed teams .

Leadership & Communication

Strong

leadership and facilitation skills .

Ability to

energize teams and drive alignment .

Experience leading

creative workshops and design sessions .

Strong

stakeholder management , including influencing without authority.

Ability to connect design work to both

strategic and tactical outcomes .

Experience mentoring and coaching other designers.

Nice-to-have

AI Tooling Proficiency:

Leverage one or more AI tools to optimize and augment day-to-day work, including drafting, analysis, research, or process automation. Provide recommendations on effective AI use and identify opportunities to streamline workflows.

Experience contributing to or building

design systems .

Familiarity with

accessibility and inclusive design best practices .

Background in

research, content strategy, or service design .

Experience working in

B2B2C or financial advisory platforms .

What we offer:

A

High-Impact Environment

Commitment to

Professional Development

Versátil and Collaborative Culture

Hybrid Work Model

Global Opportunities

A

Vibrant Community

Total Rewards

*Specific benefits are determined by the employment type and location.

Find out more about our culture here.

📌 Lead UX DesignerJob (Financial Services) (Ciudad de México)
🏢 Wizeline
📍 Ciudad de México