21 sep
|
Etsy
|
Ciudad de México
21 sep
Etsy
Ciudad de México
Etsy seeks a Manager, Buyer & Case Support in Mexico City to lead Tier 3 buyer support, optimize responses for Etsy's most valuable customers, and partner with Enablement and Outsourcing Partners to raise CSAT and reduce resolution times.
You will hire, coach, and develop a specialized team, drive training content, and set quality standards while aligning with Etsy's commitment to exceptional customer experience and scalable operations.
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📌 Buyer Experience Leader - Case Support & Escalations (Ciudad de México)
🏢 Etsy
📍 Ciudad de México