DYOPATH LLC in Mexico is seeking a Service Desk Level 1 Analyst to be the first contact for technical support via phone, email, and chat. You will troubleshoot desktops, laptops, printers, mobile devices, software, and networks, log interactions, and escalate when needed.
This role offers remote work in Mexico, a 1st shift (6a-3p) schedule, and a monthly pay of 17,000 MXN. The idóneo candidate has 1–2 years in technical support, strong customer service, and ITIL familiarity, with certifications
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📌 Remote Service Desk Analyst I (Level 1) - Mexico (Colón)
🏢 Dyopath
📍 Colón