Previous sales experience required

The Field Sales Sr. Officer is an intermediate position responsible for providing customer service assistance and meeting sales targets for financial products and services within their assigned district or location, in coordination with the broader Consumer Sales team. The overall objective is to utilize a wide range of product knowledge to build relationships with clients in order to recognize which financial products and services meet their needs.

Responsibilities

Work with partner leadership and locations to, promote credit awareness, implement credit initiatives, collect and communicate market intelligence, increase new applications and credit sales

Analyze local and territory performance trends using company reporting and ad-hoc analyses to identify opportunities and emerging risks

Develop and maintain relationships with partner retail field leadership and business owners/management within assigned territory, resolving issues as necessary

Attend partner meetings and represent Citi at conferences, trade show and other industry events

Partner with local retail partner field management to identify training opportunities and deliver associate training within assigned territory

Develop and assist strategic initiatives to maximize credit sales and applications

Provide internal and external clients with service support, ensuring their needs are met

Fulfilling the clients’ necessities while providing an exceptional client experience is the expected behavior from all our employees and it will be measured by specific metrics.

Appropriately assess risk when business decisions are made,



demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications

5-8 years of relevant experience

Previous sales experience required

Prior experience in a retail environment preferred

Demonstrated problem solving skills

Ability to travel 75% of the timeConsistently demonstrates clear and concise written and verbal communication

Proven strategic thinking and problem-solving skills

Education

Bachelor’s degree/University degree or equivalent experience

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Figura 3 Amib Requerida.

Job Family Group
Consumer Sales

Job Family
Field Sales

Time Type
Full time

Most Relevant Skills
Please see the requirements listed above.

Other Relevant Skills
For complementary skills, please see above and/or contact the recruiter.

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View Citi’s EEO Policy Statement and the Know Your Rights poster.

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