21 sep
|
Confidential
|
Ciudad de México
21 sep
Confidential
Ciudad de México
Confidential is seeking a Senior Manager, Customer Experience & Service Excellence for LATAM to build and scale the CX capability across the region. You will define the LATAM CX strategy, governance, and capability roadmap, partnering with BU and cross-functional teams to improve journeys and service performance.
This leadership role focuses on embedding CX as a sustainable capability, driving continuous improvement, and delivering measurable customer, operational, and financial outcomes across
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📌 LatAm CX Strategy & Service Excellence Lead (Ciudad de México)
🏢 Confidential
📍 Ciudad de México