Boldr is seeking a Senior Customer Advocate to engage with customers across SMS, email, chat, and phone. You will address inquiries, resolve concerns, and collaborate with internal and external teams to enhance the customer experience while driving process improvements.
The role emphasizes empathy, accuracy, and timely resolution. Idóneo candidates have 3+ years in customer support, experience with SaaS products, and familiarity with Slack, Notion, and Google Workspace.
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📌 Senior Customer Advocate - SaaS Support Leader (Sinaloa)
🏢 Boldr
📍 Sinaloa