Select how often (in days) to receive an alert: Job title: (CEN) ANALYST WORKFLOWS Date: Sep 18, 2026 Location: Monterrey, NLE, MX, 64520 Job Requisition ID: 62537 Job Description The role of the Workflows Analyst is to automate service delivery by applying programming skills to build logical flows and smart forms to improve end user experience through digital workflows. Main Responsibilities Design, build and test digital workflows to digitize and automate GES service delivery using Service Now automation platform Provide technical support on operating services Support the digitization process by defining user stories, generating technical documentation, and providing testing support and follow up of service configuration Ensure development standards and guidelines are followed Have a deep understanding in Service Now’s functionalities and modules and keep up to date in new released functionalities Ensure Service Now platform scalability and instance health Coordinate and manage the GES deployments into production instance Manage external team resources Learning and understanding of digitization requirements Act as a gap bridge between business stakeholders and technology to effectively communicate and understand needs that translate into automated workflow solutions Coordinate people of diverse functional disciplines, conduct process discussions,



and generate consensus agreements Instill a continuous improvement mindset Challenge existing processes to drive optimization and standardization Qualifications Academic Background: Systems Engineering Bachelor’s Degree or related Areas of expertise 3+ years of experience working with multidisciplinary teams 1+ years of experience in software programming related positions. Experience developing web based solutions using Java Script, SQL,. NET, CSS3 Experience configuring in Service Now instances desired Any Service Now certification(s) desired Soft Skills Ability to effectively assess customer needs while consulting and building solutions Time-management Problem solving Highly motivated and result-driven Teamwork oriented Internal/External Relations INTERNAL GES Directors and Area Managers Procurement Directors and Area Managers GES Business Excellence Team Service Now Product Owners P⁢ technical teams EXTERNAL Service Now Partners and Consultants CEMEX Diversity and Inclusion Statement At CEMEX, we recognize the diversity of the world in which we live and in which we do business. We respect diversity, we address the inclusion and non-discrimination of any talented person, regardless of gender, physical ability, age, sexual orientation, culture, ethnicity, religion, political affiliation, marital status, pregnancy / maternity / paternity, and nationality. We promote a culture of equity for the construction of a sustainable business and the well-being and development of CEMEX employees. #J-18808-Ljbffr

📌 (cen) analyst workflows (Ejido de la Finca)
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