We are seeking a highly motivated and detail-oriented Bilingual Collections Analyst to join our Finance team.
In this role, you will be responsible for managing a portfolio of customer accounts, driving the collection of outstanding receivables, assist in resolving account disputes, and supporting the organization's cash flow objectivesThe successful candidate must be fluent in both English and French (written and verbal) and possess strong analytical, communication, and problem-solving skills.
This position requires regular interaction with customers and internal stakeholders across Canada.Key ResponsibilitiesManage and maintain a portfolio of customer accounts to ensure timely collections of outstanding balancesContact customers via phone, email, and written correspondence in both English and FrenchAnalyze aging reports and prioritize collection activities to minimize delinquencyPartner with Project Managers, Sales, Claims and other internal departments to resolve account-related issues.Review customer payment trends and identify potential collection or credit risk and alert the NAM credit teamRecommend appropriate actions on overdue accounts, including escalations when necessaryMaintain accurate collection notes and account records within company systemsSupport month-end activities, account reconciliation and audit request as requiredWhat's in it for me?
Minimum 3 years of experience in Collections, Accounts Receivable, Credit, or a related finance role.Fluency in English and French, both written and verbalStrong knowledge of accounts receivable and collection practicesExcellent negotiation and customer service skillsProficiency in Microsoft ExcelExperience working with SAP (S-4Hanna) is adecuado – but not mandatoryStrong analytical and problem-solving abilitiesExceptional organizational skills with the ability to manage multiple prioritiesEssential to work independently, while collaborating effectively within a teamPreferredPost-secondary education in Accounting, Finance, Business Administration,



or a related field.Experience supporting customers across Canada in a bilingual environmentKnowledge of credit risk assessment and deductions managementKey CompetenciesBilingual Communication (English/French)Collections & NegotiationsFinancial AnalysisCustomer Relationship ManagementProblem SolvingClear thinking – attention to detailEmotional IntelligenceTime ManagementActive ListeningTime ManagementAccountabilityCollaborationWhat we offerCompetitive salary and comprehensive benefits packageOpportunities for advancement and professional developmentCollaborative and supportive team environmentHybrid work flexibility (Home/Monterrey office)Employee recognition and wellness programsRewards designed for youOur Total Rewards is our way of saying: We see you and we value you.
It's more than just pay and benefits—it's a meaningful investment in you.
It is designed to help you perform, grow, feel safe, and elevate your potential.
The package helps you care for yourself and your family, plan your future, grow your skills and career, collaborate in an inclusive workplace, and contribute to your community.
At Schneider Electric, we're here for what matters most to you.
Discover more at our Career Page.
* Country-specific programs and initiatives may be available.Looking to make an IMPACT with your career?
When you are thinking about joining a new team, culture matters.
At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success.
We believe that our IMPACT values – Inclusion, Mastery, Purpose, Action, Curiosity,



Teamwork – starts with us.IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play.
It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization.
We celebrate IMPACT Makers and believe everyone has the potential to be one.
€40 billion global revenue+9% organic growth*******+ employees in 100+ countriesSchneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best.
We mirror the diversity of the communities in which we operate, and 'inclusion' is one of our core values.
We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do.At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value.
Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders.
You can find out more about our Trust Charter hereSchneider Electric is an Equal Opportunity Employer.
It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.
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📌 Analyst, Credit Management (Monterrey)
🏢 Schneider Electric
📍 Monterrey