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Mongo DB Technical Services Engineers use their exceptional problem solving and customer service skills, along with their deep technical experience, to advise customers and to solve their complex Mongo DB problems. Technical Service Engineers are experts in the entire Mongo DB ecosystem - database server, drivers, cloud and infrastructure. This also includes services such as Atlas (database as a service), or Cloud Manager (which helps customers with automation, backup and monitoring of their Mongo DB systems). Our engineers combine their Mongo DB expertise with passion, initiative, teamwork and a great sense of humor to help our customers to be successful with Mongo DB. We are looking to speak to candidates who are based in Mexico City for our hybrid working model. Cool things you'll do You'll be working alongside our largest customers, solving their complex challenges - resolving questions on architecture, performance, recovery, security, and everything in between. You'll be an expert resource on best practices in running Mongo DB at scale, whatever that scale may be. You'll be an advocate for customers' needs - interfacing with our product management and development teams on their behalf. And you'll contribute to internal projects, including software development of support tools for performance, benchmarking, and diagnostics. What you need We consider all candidates with an eye for those who are self-taught, insatiably curious, and multi-faceted. The adecuado candidates should have strong technical experience in one (or more)

We have redefined the data platform for the AI era, enabling builders to create,



transform, and disrupt industries with software. Mongo DB's unified data platform, the most widely available, globally distributed data platform on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, Mongo DB Atlas, is the only globally distributed, multi-cloud data platform and is available across AWS, Google Cloud, and Microsoft Azure. With offices worldwide and over 67,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on Mongo DB for their most important applications, we're powering the next era of software. Our compass at Mongo DB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It's what makes us Mongo DB. To drive the personal growth and business impact of our employees, we're committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees' wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it's like to work at Mongo DB, and help us make an impact on the world! Mongo DB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter. Mongo DB is an equal opportunities employer. #J-*****-Ljbffr

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