21 sep
|
Ppg
|
Santiago de Querétaro
21 sep
Ppg
Santiago de Querétaro
PPG is seeking a skilled Incident Manager in a hybrid role based in Querétaro to coordinate end-to-end IT incident handling and drive continuous improvement. You will lead incident coordination across Service Desk, resolver groups, and vendors, ensuring timely resolution with ITIL-aligned processes and clear communication with stakeholders.
You will participate in a work model with in-person collaboration Monday through Thursday and the option to work remotely on Versátil Fridays, with schedules
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📌 Incident Response Lead — Remote Fridays (ITIL) (Santiago de Querétaro)
🏢 Ppg
📍 Santiago de Querétaro