TCS is looking for a Microsoft 365 Specialist Sr.

(Candidate needs to be located or relocate to Querétaro, CDMX, Guadalajara or Monterrey, it will be requested to attend office at least 2 day per week)

Key Responsibilities

- Administer and optimize Microsoft 365 services, with deep hands-on ownership of:

SharePoint Admin Center (Online sites, permissions, governance, storage, sharing)

Exchange Admin Center (Online mailboxes, transport rules, retention, hybrid configurations)

Teams Admin Center (Policies, voice, meetings, apps, and integrations)

- Design, implement, and maintain M365 configurations aligned with organizational standards and best practices
- Manage tenant-wide settings, service health, licensing, and capacity planning
- Act as the highest-level escalation point for complex M365 incidents and service degradation
- Perform root cause analysis (RCA) and implement long-term corrective actions
- Engage Microsoft Premier/Unified Support as needed and manage cases to resolution
- Security, Compliance & Governance
- Partner with security teams to implement and maintain:
- Conditional Access policies
- Retention and eDiscovery policies
- Ensure compliance with organizational and regulatory requirements
- Support audits and security reviews related to M365 services
- Develop and maintain automation using PowerShell, Microsoft Graph, and M365 APIs
- Improve operational efficiency through scripting,



standardization, and self-service tooling

Evaluate and deploy new M365 features and capabilities

Required Qualifications

- Advanced English (interviews will be conducted in this language)
- 5+ years of experience administering Microsoft 365 in an enterprise environment
- Expert-level experience with:
- SharePoint Online and SharePoint Admin Center
- Exchange Online and Exchange Admin Center
- Microsoft Teams and Teams Admin Center
- Strong PowerShell scripting skills for M365 administration
- Solid understanding of Azure AD / Entra ID (identity, authentication, and access management)
- Experience troubleshooting hybrid environments (on-prem AD, Exchange hybrid)
- Strong analytical, documentation, and communication skills

What we offer to you

- Direct contract
- Benefits above law

Tata Consultancy Services is an equal opportunity employer, our commitment to diversity & inclusion drives our efforts to provide equal opportunity to all candidates who meet our required knowledge & competency needs, irrespective of any socio-economic background, race, color, national origin, religion, sex, gender identity/expression , age, marital status, disability, sexual orientation or any others. We encourage anyone interested to build a career in TCS to participate in our recruitment & selection process.

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📌 Microsoft 365 Admin Sr. (Monterrey)
🏢 Tata Consultancy Services
📍 Monterrey