21 sep
|
Pyramid Consulting
|
Monterrey
21 sep
Pyramid Consulting
Monterrey
Provide full customer support regarding any concern or request
Probing to understand the root cause of the dissatisfaction to provide a tailored solution
Remaining calm and patient with irate or emotional customers, turning negative experiences into positive ones
High School Diploma
1 year of call center experience
Extraordinary communication skills, both written and oral, active listener. No fear on the phone and excellent written communication for crafting strategic outreach.
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📌 Customer Care Executive (Monterrey)
🏢 Pyramid Consulting
📍 Monterrey