.

External Job Desc Header.

We are currently seeking a Part -Tim Helpdesk Associate (Part -Time) to join our team in Guadalajara, Jalisco (MX-JAL), Mexico (MX).

We are currently seeking a Part -Tim Helpdesk Associate (Part -Time) to join our team in Guadalajara, Jalisco (MX-JAL), Mexico (MX).

External Job Desc Header.

We are currently seeking a Part -Tim Helpdesk Associate (Part -Time) to join our team in Guadalajara, Jalisco (MX-JAL), Mexico (MX).

We are currently seeking a Part -Tim Helpdesk Associate (Part -Time) to join our team in Guadalajara, Jalisco (MX-JAL), Mexico (MX).

NTT DATA, Inc. currently seeks a Help Desk Associate - Part Time - to join our team in Guadalajara .

Location: Guadalajara, Jalisco. Mexico.

If you have previous experience as a customer service consultant, help desk associate or a similar position this could be a new steep in you personal development.

Requirements:

Availability to work 22.5 hours per week

Advanced English

Liking to work in IT Environment

We Offer:

Competitive salary

30 days of Christmas bonus

10 days of vacations

50% Vacation bonus

5 personal days per year

Medical insurance (You and your family)

Life insurance

Dental Insurance

Discounts with selected Optics

Opportunity to grow in the company

Activities

General L1 support for hardware and MS Office packages

Advance technical support for in-house applications and developments

Answer technical support calls providing and escalating to other support groups





Provide support based on email generated requests or reports

Document troubleshooting steps and detailed description of the customer incidents and requests

Applies diagnostic techniques to identify problems, investigate causes and recommend solutions to correct failures

External Job Desc Footer.

About NTT DATA Services

NTT DATA Services is a general business and IT services provider specializing in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services. We are part of the NTT family of companies, a partner to 85 % of the Fortune 100.

NTT DATA Services is an equal opportunity employer and will consider all qualified applicants for employment without regard to race, gender, disability, age, veteran-status, sexual orientation, gender identity, or any other class protected by law.

About NTT DATA Services

NTT DATA Services is a global business and IT services provider specializing in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services. We are part of the NTT family of companies, a partner to 85 % of the Fortune 100.

NTT DATA Services is an equal opportunity employer and will consider all qualified applicants for employment without regard to race, gender, disability, age, veteran-status, sexual orientation, gender identity, or any other class protected by law. #J-18808-Ljbffr

📌 Part -timhelpdesk associate (part -time) (Jalisco)
🏢 NTT America
📍 Jalisco