On Site - Guadalajara, JAL

Shift rotation from Monday to Sunday (Morning and afternoon) (two days off During Week Days), night shift coverage (6 days per year) Exp: 3+ years Mandatory/Required Skills 3+ years of equivalent work experience in IT AND 3+ years' experience in software development experience demonstrating depth of technical understanding with in Pega BPM tool Certified Senior System Architect (CSSA) Having good knowledge on PEGA 7 components Case Management, Data Management and UI. PEGA best practices, Integration Rules, and guardrails Hand on experience on Screen Layout using Harness, Sections , Flow Actions, Data Transforms, Declarative and Decision Rule Types. Experience on List-View, Summary-View Reports and Report Definitions in PEGA PRPC. Experience in troubleshooting & performance tuning of PRPC applications utilizing Clipboard, Tracer, and PLA Preferred/Desired Skills SNOW Monitoring and Support skills Experience working in integral teams Incident and Escalation management Job Description

Independently installs, customizes, and integrates commercial software packages.

Facilitates root cause analysis of system issues.



Works with experienced team members to conduct root cause analysis of issues, review new and existing code and/or perform unit testing. Learns to create system documentation/play books and attends requirements, design, development, and code reviews. Identifies ideas to improve system performance and impact availability. Resolves complex technical design issues. Creates system documentation/play book(s) and participates as a reviewer and contributor in requirements, design, and code reviews. May serve as the subject matter expert on development techniques. Partners with experienced team members to develop accurate work estimates on work packages. May assist experienced team members with the delegation of work packages. Monitoring Alerts and solving issues Attend major incidents when required Work on vulnerabilities Shift rotation from Monday to Sunday (two days off), night shift coverage (6 days per year) Alternative profile to be considered: 3+ years of equivalent work experience in IT Java Spring boot #J-18808-Ljbffr

📌 Java support engineer (+spring boot) (pega certified desirable)
🏢 W3Global
📍 Jalisco