We are seeking an experienced SAP General Trade Services (GTS) Consultant to provide Application Management Services (AMS) support for SAP S/4HANA and SAP GTS environments. The consultant will be responsible for supporting global trade compliance processes, customs management, export/import controls, sanctioned party screening, preference management, and integration between SAP GTS and SAP S/4HANA.

The role involves incident resolution, enhancements, business process support, compliance monitoring, and ensuring seamless operations within a global support model while meeting SLA and regulatory requirements.

Key Responsibilities

AMS Support & Operations

- Provide L2/L3 production support for SAP GTS processes and integrations.
- Monitor and support daily business operations related to international trade compliance and customs management.
- Resolve incidents, service requests, and production issues within agreed SLAs.
- Perform root cause analysis (RCA) and implement preventive solutions.
- Support month-end, quarter-end,



and year-end business-critical activities.

SAP GTS Functional Support

Support and maintain the following SAP GTS processes:

Compliance Management

- Sanctioned Party List (SPL) Screening
- Embargo Checks
- Export Control Classification
- License Determination and Management
- Legal Control Processing

Customs Management

- Export Declaration Processing
- Import Declaration Processing
- Customs Duty Management
- Bonded Warehouse Processes
- Customs Communication Interfaces

Integration & Technical Support

- Support integration between SAP GTS and SAP S/4HANA/ECC.
- Monitor IDOCs, RFCs, BAPIs, and middleware interfaces.
- Coordinate with PI/PO, CPI, Basis, Security, and Functional teams for issue resolution.
- Troubleshoot master data and transactional data replication issues.
- Support interface testing and deployment activities

📌 SAP Global Trade Services (México)
🏢 Pyramid Consulting
📍 México