In short As the Senior Lead of 3PL Operations, you will drive the performance and execution of our warehouse and distribution networks to serve multi-channel customers. Your strategic contribution will focus on driving productivity enhancements, cultivating 3PL relationships, and building scalable capacity to support progressive, sustainable systems change within our supply chain. Reporting to the Head of Operations, LATAM on the supply chain team, you will be the senior onsite stakeholder responsible for tactical and strategic initiatives as we focus on scaling the business.In short As the Senior Lead of 3PL Operations, you will drive the performance and execution of our warehouse and distribution networks to serve multi-channel customers. Your strategic contribution will focus on driving productivity enhancements, cultivating 3PL relationships, and building scalable capacity to support progressive, sustainable systems change within our supply chain. Reporting to the Head of Operations, LATAM on the supply chain team, you will be the senior onsite stakeholder responsible for tactical and strategic initiatives as we focus on scaling the business.Your mission

Lead operational activities and continuous improvement initiatives with third-party logistics partners to achieve productivity, quality, and financial milestones across the distribution networkFacilitate medium and long-range capacity planning and forward labor strategies in conjunction with 3PL providers to support high-velocity growth and seasonal volume fluctuationsPartner cross-functionally with Controlling, Sales, Customer Service, Technology, and Transportation teams to optimize inbound and outbound workflows and deliver a premium customer experienceOwn end-to-end logistics project implementation by coordinating internal and external stakeholders, managing technical roadmaps, and proactively mitigating execution risksAudit and assess weekly and monthly partner performance data across warehousing metrics, inventory management strategies,



and compliance standards to create targeted improvement plansCoordinate and execute structured Monthly Business Reviews and Quarterly Business Reviews with logistics partners to provide directional insights and ensure alignment with regional targetsLeverage Enterprise Resource Planning systems and Warehouse Management Systems to optimize slotting, allocation, stock accuracy, and automated facility processesFoster an inclusive, high-performance environment with external partners that champions collaborative problem-solving and models sustainable operational excellenceYour story

You bring 7+ years of experience in logistics, warehouse operations, or supply chain management working within fast-paced, matrixed organizationsYou bring 1+ years of direct people leadership experience guiding operational teams to deliver high-quality outcomes in a dynamic logistics environmentProven expertise managing large-scale 3PL relationships, including auditing performance metrics and leading continuous improvement initiatives across complex distribution networksStrong technical aptitude with Warehouse Management Systems and Enterprise Resource Planning software to optimize inventory placement, wave planning, and dock operationsCommercial and financial acumen with experience reviewing operational controls, staffing models, and procedures to optimize productivity and meet targeted business metricsExcellent relational intelligence with a demonstrated ability to partner cross-functionally, manage diverse stakeholders, and communicate technical roadmaps clearly and conciselyExceptional grit and adaptability when managing shifting priorities, navigating operational uncertainty, and delivering under tight timelinesWhat We Offer

On is a place that is centered around growth and progress. We offer an environment designed to give people the tools to develop holistically – to stay active, to learn, explore and innovate. Our distinctive approach combines a supportive, team-oriented atmosphere, with access to personal self-care for both physical and mental well-being, so each person is led by purpose.

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📌 Senior Lead - 3PL Operations, Mexico (Ciudad de México)
🏢 ON
📍 Ciudad de México