Descripción de puesto ¡Estamos contratando! | Coordinador de Operaciones Affinity ¿Te apasiona la gestión operativa, la mejora de procesos y el sector asegurador? En Prudential buscamos un/a Coordinador(a) de Operaciones Affinity que garantice la correcta ejecución de los procesos de emisión, cobranza, compensaciones y control operativo de nuestro negocio Affinity.

Principales responsabilidades

- Diseñar e implementar controles para monitorear los procesos de emisión y cobranza.
- Coordinar la ejecución y pago de compensaciones a socios, brokers y agentes.
- Dar seguimiento a procesos de conciliación contable y bancaria para asegurar la correcta aplicación de la información financiera.
- Atender auditorías internas y externas relacionadas con la operación Affinity.
- Monitorear indicadores operativos, niveles de servicio (SLA) y generar estadísticas para impulsar la mejora continua.
- Colaborar con equipos de Tecnología, Operaciones, Comercial y socios estratégicos para implementar mejoras en procesos y sistemas.

Si te interesa formar parte de un equipo dinámico, impulsar la excelencia operativa y contribuir al crecimiento de un negocio estratégico, ¡queremos conocerte!

Perfil que buscamos

- Licenciatura en áreas Económico-Administrativas, Contables o afines.
- Al menos 3 años de experiencia en operaciones de seguros Affinity.
- Conocimiento del sector asegurador y de modelos de distribución digital de seguros.
- Experiencia en gestión operativa, conciliaciones, control de procesos y seguimiento de indicadores.
- Inglés intermedio para interacción con equipos globales, sistemas y reportes.

Prudential is a multinational financial services leader with operations in the United States, Asia, Europe, and Latin America. Leveraging its heritage of life insurance and asset management expertise, Prudential is focused on helping individual and institutional customers grow and protect their wealth. The company's well-known Rock symbol is an icon of strength, stability, expertise and innovation that has stood the test of time.



Prudential's businesses offer a variety of products and services, including life insurance, annuities, retirement-related services, mutual funds, asset management, and real estate services, some of which may not be available in Mexico. We recognize that our strength and success are directly linked to the quality and skills of our diverse associates. We are proud to be a place where talented people who want to make a difference can grow as professionals, leaders, and as individuals. Visit www.prudential.com to learn more about our values, our history and our brand.

Prudential is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender identity, national origin, genetics, disability, marital status, age, veteran status, domestic partner status , medical condition or any other characteristic protected by law.

Prudential Financial, Inc. (NYSE: PRU), a global financial services leader and premier active integral investment manager with approximately $1.4 trillion in assets under management as of Dec. 31, 2023, has operations in the United States, Asia, Europe, and Latin America. Prudential’s diverse and talented employees help make lives better and create financial opportunity for more people by expanding access to investing, insurance, and retirement security. Prudential’s iconic Rock symbol has stood for strength, stability, expertise and innovation for 150 years. For more information please visit news.prudential.com.

Our Commitment to an Inclusive Workplace

Prudential Financial, Inc. serves its customers in more than 40 countries and territories,



and we seek talented, creative individuals from a variety of backgrounds, worldviews, and life circumstances to work with us. We are focused on creating a fully inclusive culture, where all employees feel comfortable bringing their authentic selves to work. We don’t just accept difference—we celebrate it, support it, and thrive on it. At Prudential, employees have a unique opportunity to build their career path by owning their development, their career, and their future. We encourage employees to hone their skills and explore continued opportunities within Prudential.

Prudential Financial, Inc. (PFI) of the United States is not affiliated in any manner with Prudential plc, incorporated in the United Kingdom, or with Prudential Assurance Company, a subsidiary of M&G; plc, incorporated in the United Kingdom. For more information please visit news.prudential.com. PGIM Inc. (PGIM) is the principal asset management business of Prudential Financial, Inc. (PFI), a company incorporated and with its principal place of business in the United States. PFI of the United States is not affiliated in any manner with Prudential plc, incorporated in the United Kingdom or with Prudential Assurance Company, a subsidiary of M&G; plc, incorporated in the United Kingdom.

Our Commitment to an Inclusive Workplace

Prudential Financial, Inc. serves its customers in more than 40 countries and territories, and we seek talented, creative individuals from a variety of backgrounds, worldviews, and life circumstances to work with us. We are focused on creating a fully inclusive culture, where all employees feel comfortable bringing their authentic selves to work. We don’t just accept difference—we celebrate it, support it, and thrive on it. At Prudential, employees have a unique opportunity to build their career path by owning their development, their career, and their future. We encourage employees to hone their skills and explore continued opportunities within Prudential.

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📌 Coordinador de Operaciones Affinity (Nezahualcóyotl)
🏢 Prudential Annuities Distributors (PAD)
📍 Nezahualcóyotl