Nodi is seeking a support professional who genuinely loves helping customers succeed, not just closing tickets. You’ll thrive if you’re proactive, technically curious, and energized by solving real problems across APIs, messaging workflows, and SaaS tools.
With 2–4 years of hands-on support experience, you’ll navigate Zendesk and collaborate with product and engineering to improve the customer experience and automate workflows using AI-powered tooling.
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📌 AI-Driven SaaS Support Specialist (Ciudad de México)
🏢 Nodi
📍 Ciudad de México
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