NTT DATA is seeking a Junior L1 Support Analyst (Chatbot Support) in Guadalajara, operating in a hybrid model with rotational shifts. The role focuses on handling basic user inquiries, maintaining chatbot interactions, and escalating complex issues to L2 as needed.
You will work in a fast-paced team, improving processes and documenting issues for faster resolutions. The successful candidate will have strong English communication, a basic understanding of chatbots, and a proactive,
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📌 JuniorChatbot Support Analyst — Hybrid (Cuautitlán Izcalli)
🏢 Ntt Data
📍 Cuautitlán Izcalli
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