Join a team that puts people at the center of everything. At TLNT , we believe that recruitment is more than just filling roles — it’s about connecting humans with humans . We’re a people-first organization partnering with top U.S. companies to help them grow by attracting exceptional talent, and we know that the right content can open the right doors.

About our partner:
Join a DTC performance marketing agency running paid media, lifecycle, and creative strategy for a portfolio of consumer brands — including well-known names in beauty and household. Alongside the agency, they're building an AI-powered growth operating system: a SaaS platform and network of client-facing AI agents that turn how a top-tier team actually works into software.

About the role:
The Email & SMS Specialist will support lifecycle/retention strategy execution and project management across multiple DTC brands — owns hands-on build, deployment, and project management of creative.

This is an excellent opportunity to grow your career with a leading US-based company—fully remote.

What You'll Do

Build & Template Management

Build campaigns and flows using Klaviyo’s drag-and-drop editor, working from approved templates and brand style guides

Make template edits in Figma for image swaps, copy revisions, and minor layout adjustments prior to setup in Klaviyo

Maintain a template library per brand to speed up future builds

Build and update SMS/MMS campaigns and flows in Postscript, Attentive or Klaviyo

Project Management of Production

Manage creative requests and revisions between clients and internal design/copy teams, tracking status from brief through final approval





Keep creative assets organized and version-controlled so the correct final files are used at deployment

Flag timeline risks (late assets, pending approvals) that could delay scheduled sends

Deployment Management

QA every send against a standardized checklist: link accuracy, send times, personalization tags, UTMs, subject line/preview text, and mobile vs. desktop rendering

Schedule and deploy campaigns and flow updates across multiple client accounts on a shared editorial calendar

Manage send-time conflicts and suppression logic across concurrent campaigns/flows

Own list hygiene tasks: suppressions, sunset flows, deliverability flags, and segment sync issues

Flows & Campaigns

Build and maintain email & SMS flows (welcome, abandon cart/browse, post-purchase, winback, replenishment, etc.) per strategist specs

Execute campaign sends per the content calendar, including audience/segment setup

Implement A/B and multivariate tests (subject lines, send times, content variants) as directed by strategy leads

Update flow logic/triggers when strategists redesign flow architecture

Subscription + Post Purchase Upsells

Configure and maintain post-purchase upsell flows within Shopify third-party apps (ReCharge, AfterSell, Rebuy) as directed by strategy leads

Configure subscription set-up and optimizations for subscriptions within ReCharge, Skio, Loop, and other Shopify apps





Reporting

Pull and organize weekly/monthly performance reports (campaign and flow-level: open rate, CTR, conversion, revenue) per brand

Maintain a standardized reporting template across accounts for easy cross-client comparison

Flag performance anomalies (deliverability drops, flow breakage, sudden metric shifts) proactively

Support ad hoc data pulls for strategist-led analyses (segment performance, cohort data, etc.)

Support client reporting and documentation associated with onboarding and sales audits

What You Bring

2+ years of hands‑on production experience in Klaviyo, Postscript, Attentive, or equivalent ESP

Proven experience managing an email list of 100K+ active subscribers

Comfortable working in Figma for template-level edits (no design‑from‑scratch expected)

DTC/Shopify ecosystem experience — understands product feeds, order data, customer properties as they relate to email/SMS

Experience with post‑purchase/upsell apps (Recharge, AfterSell, Rebuy, or similar)

Experience working across multiple client accounts simultaneously

Comfortable with async, overlapping‑timezone workflows and clear written communication (Slack/email) with U.S.-based strategists

Salary & Perks

Competitive Pay: We hire top talent and compensate accordingly.

This is a full‑time, long‑term engagement with room to grow

The position is immediately available and requires entering into an independent contractor agreement with TLNT.

100% remote — work from wherever you do your best thinking

Monday through Friday, 8:00 a.m. to 5:00 p.m. (+/- 1 hour accepted) - PST.

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📌 Email & SMS Specialist / Associate (Ciudad de México)
🏢 TLNT
📍 Ciudad de México