Operations & Admin Coordinator (Robot Teleoperation Hub)
**Location**: Apodaca, Nuevo León (On-site)
The Vision: A Call Center, but for Robots
Imagine a high-stakes call center, but instead of answering phones, our team is "dialing into" physical robots located thousands of miles away to perform real-world tasks. This is a **Robot Teleoperation Hub**. We are looking for someone who understands the intensity of **Call Centers, Logistics Dispatch, or Emergency Coordination**, where every second counts and clear communication is the difference between success and failure.
The Opportunity: Founding Member of the Mexico Office
We are not looking for an employee; we are looking for a **Founder of our Mexico operations**. As one of the first hires in this office, you will be expected to act like an owner. You will be part of a lean, elite team where your impact is immediate and your growth potential is uncapped.
This is a role for a **true generalist** who thrives on wearing multiple hats—from HR and recruiting to facility management and high-level strategy. If you want to build something from the ground up and take 100% ownership of its success, this is your place.
We need someone who is:
- **A Proactive Founder**: You don't ask for permission to improve things; you act like it’s your own company.
- **Maniacal Sense of Urgency**: You understand that in a "Robot Call Center," delays cost money. You solve problems on the fly with speed and precision.
- **High EQ Leader**: You will manage a team of pilots. You need the emotional intelligence to coach, motivate,



and lead people through high-pressure shifts.
- **Startup Hungry**: You are energized by a lean team environment where "that's not my job" doesn't exist.
Key Responsibilities:
- **Launch & Scaling**: Take ownership of the Mexico office's growth. Lead the full-cycle recruitment of "Robot Pilots" and create the onboarding culture from scratch.
- **HR & Compliance**: Be the local expert on administrative, legal, and labor requirements. Ensure our "founding" office is 100% compliant and organized.
- **Bridge to the US**: Act as the primary English-speaking liaison for our US headquarters. You are the voice of the Mexico office.
- **Problem Solving (The Chief Fixer)**: Whether it’s a technical glitch in the hub or a facility issue, you take total ownership of the solution.
**Requirements**:
- **English Fluency (C1/C2)**: Absolute necessity. You must be able to communicate complex operational data to US leadership clearly and confidently.
- **High-Volume Ops Experience**: Valuable backgrounds include **Call Center Management, Logistics/Trucking Dispatch, or Emergency Services Coordination.**:
- **Professional Grit**: 3+ years in Operations or Coordination,



preferably in a startup or fast-growing international company.
- **The "Generalist" Toolkit**: Proficient in Google Workspace, Slack, and administrative tools, with the ability to learn new tech in minutes.
- **Attitude**: A relentless "can-do" spirit and the maturity to manage a diverse team.
Pay: $20,000.00 - $30,000.00 per month
Application Question(s):
- Why are you interested in this job?
- How good is your english? Listening, Talking, Reading, Writing? You will need to talk to people in the USA that don't speak spanish.
- What is your availability for working? Any Conflicts (school, commitments, etc.)?
- What would past employers say about your punctuality? How far do you live from "RAINSA RADER" (look it up on Google Maps, this is near our office)? Is this a daily commute you are comfortable with?
- What was your last income? How do you feel about the pay range of this job?
- Do you have experience managing teams or workflows in high-pressure, real-time environments such as Call Centers, Logistics Dispatch, or Emergency Coordination?
- Who are your role models? What qualities do you like in them?
- What is does an adecuado life look like to you and how do you think about planning for it?
- What are the areas of growth that you would like to improve in?
- Tell me about a time you broke the rules or had to think outside the box in order to achieve an objective?
- What grinds your gears or frustrates you?
Work Location: In person

📌 Coordinador Operativo y Administracion (Robot Call Center) (Ciudad Apodaca)
🏢 Nexora Servicios
📍 Ciudad Apodaca