**Fictiv Exists to Enable Hardware Innovators to Build Better Products, Faster**
**Fictiv exists to help product innovators create.**
Fictiv is a global manufacturing and supply chain company that enables organizations to scale globally across Fictiv's four general manufacturing centers in India, Mexico, China, and the U.S.. Companies use Fictiv to access high-quality production, optimize supply chain logistics, and mitigate supply chain risk—ensuring they can move from prototype to full-scale manufacturing with speed and confidence. To date, Fictiv has delivered more than 35 million commercial and prototype parts for industries such as aerospace, robotics, automotive, climate tech, and more, helping them innovate faster, free up precious resources, and drive profitable growth.
**Sales Administrator (Individual Contributor)**
**Location**: Monterrey area, Nuevo León, Mexico
**Work Model**:On-site / In-office**
**About the Role**
We are looking for a **Sales Administrator** to support our U.S.based sales team with day-to-day administrative and coordination tasks. This is an **individual contributor (IC) role**, ideal for someone early in their career who has **approximately 2+ years of experience** in sales support, administration, or customer service.
This is **not a senior-level role** and does **not** involve people management or strategic ownership. Instead, it is a hands-on, in-office position focused on execution, accuracy, and strong communication.
**Key Responsibilities**
**Sales Administration Support**
- Maintain and update CRM systems (e.g., Salesforce, HubSpot, Odoo) with accurate sales data
- Prepare and process sales quotes, invoices, purchase orders, and contracts
- Coordinate with internal teams (logistics, finance, operations) to support the sales cycle
- Track order statuses, follow up on required documentation,



and assist with reporting
- Manage sales documentation and ensure compliance with internal processes
**Customer Support (Occasional)**
- Provide basic product information and order updates
- Escalate more complex issues to the appropriate internal teams
- Represent the company with professionalism and a customer-focused mindset
**Quality & Process**
- Follow and contribute to the company's Quality Management System (QMS)
- Maintain organized records and support process consistency
**Required Qualifications**
- Bachelor's degree in Business Administration, Sales, Marketing, or a related field
- **2+ years of experience** in a sales support, administrative, or customer service role
- Strong written and verbal **English communication skills**:
- Comfortable working with Microsoft Office, Google Workspace, and CRM tools
- Ability to work independently, prioritize tasks, and meet deadlines
**Preferred Qualifications**
- Experience working with international or U.S.based teams
- Familiarity with U.S. business practices and customer expectations
- Basic understanding of sales processes (B2B or B2C)
**Important Note**
This role is intended for someone at an **early to mid-career level** who enjoys operational and administrative work. It is **not a senior, lead, or management position**.**Administrador(a) de Ventas (Rol Individual - IC)**
**Ubicación**: Área de Monterrey, Nuevo León, México




**Modalidad**:Presencial / En oficina**
**Sobre el Puesto**
Buscamos un(a) **Administrador(a) de Ventas** para apoyar al equipo de ventas en Estados Unidos con tareas administrativas y de coordinación diaria. Este es un **rol de contribución individual (IC)**, ideal para una persona en una etapa **temprana de su carrera**, con **aproximadamente 2+ años de experiência** en soporte de ventas, administración o atención al cliente.
Este **no es un puesto senior**, ni incluye liderazgo de personas o responsabilidades estratégicas. Es un rol **presencial**, operativo y práctico, enfocado en la ejecución, el orden y la comunicación efectiva.
**Responsabilidades Principales**
**Soporte Administrativo de Ventas**
- Mantener y actualizar sistemas CRM (por ejemplo, Salesforce, HubSpot, Odoo) con información precisa
- Preparar y procesar cotizaciones, facturas, órdenes de compra y contratos
- Coordinarse con equipos internos (logística, finanzas, operaciones) para apoyar el ciclo de ventas
- Dar seguimiento al estatus de órdenes y documentación pendiente
- Administrar documentación comercial y cumplir con procesos internos
**Atención al Cliente (Ocasional)**
- Proporcionar información básica de productos y estatus de pedidos
- Escalar situaciones más complejas a los equipos correspondientes
- Representar a la empresa con profesionalismo y enfoque en el cliente
**Calidad y Procesos**
- Cumplir y contribuir al Sistema de Gestión de Calidad (QMS)
- Mantener registros organizados y apoyar la consistencia de procesos
**Requisitos**
- Licenciatura en Administración, Ventas, Mercadotecnia o carrera afín
- **2+ años de experiência** en roles administrativos, soporte de ventas o atención al cliente
- B

📌 Sales Administrator - Monterrey Area, México / Administrador(a) de Ventas (Rol Individual - Ic)
🏢 Fictiv
📍 Monterrey